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Privacy Policy

Last updated: 18 August 2023

This Privacy Policy (along with the Terms of Use listed on the PEFINDO Website explains the basis for the collection, use, security, confidentiality, alteration, and deletion of personal data or information belonging to PEFINDO Website Users (hereinafter referred to as "Personal Information") which the PEFINDO obtains through the PEFINDO Website. PEFINDO Website Users (hereinafter referred to as "Users") need to pay close attention to the provisions below to understand how the Personal Information is treated.

By registering on the PEFINDO Website, Users are deemed to have read, understood and gave their consent to the collection and use of Users' Personal Information as described below.

1. The Type of Information/Data

Users know that PEFINDO as the owner of the PEFINDO Website directly or indirectly accesses and uses Personal Information of Users. Users hereby given approval to PEFINDO to store and access Personal Information of Users in the context of managing the PEFINDO Website for use by PEFINDO. In addition, Users allow PEFINDO to provide Personal Information of Users to other parties needed in managing the PEFINDO Website, including but not limited to the Financial Services Authority (OJK) and Indonesia Stock Exchange (BEI).

Personal Information including but not limited to:

  1. Personal Information that Users provide or PEFINDO collects directly when Users access and use the PEFINDO Website services, including when Users create and register accounts and complete a form related to name, address, phone number, e-mail address, job position, institution name, and demography records.
  2. Personal Information that Users provide related to other parties, such as register and complete a form for and on behalf member or employee in an institution.
  3. Payment information for limited purpose of purchase or transaction of Users to get limited access of PEFINDO Website subscription services.
  4. Information collected by automated digital system in PEFINDO Website services, such as cookies or other tools, information related to IP address, devices and browsers used by Users, as well as Users’ information related to access and give actions in PEFINDO Website.
  5. Information collected by PEFINDO from other sources, such as event organizers, data suppliers, social media platforms, and other business partners.

2. The Use of Users' Personal Information

Personal Information provided by Users will be used for various purposes:

  1. To provide and maintain PEFINDO Website services;
  2. To monitor the use of PEFINDO Website services;
  3. To analyse and learn about the information and action performed by Users in access the PEFINDO Website services in order to improve PEFINDO Website services;
  4. To communicate with Users, including but not limited to send the marketing information on PEFINDO services;
  5. To publish the information of PEFINDO services (advertising, promoting, and marketing proposes).

3. Security and Confidentiality of Users' Personal Information

PEFINDO is committed to always protecting Users' Personal Information. PEFINDO states that it has never sold or transferred, in any way, Users’ Personal Information to other parties that are not involved in the management of the PEFINDO Website except to those parties that have the function of monitoring and/or examining the rating business activities conducted by PEFINDO.

PEFINDO will maintain confidentiality including protecting data from the danger of leakage, hacking, alteration or loss of data, both related to Users' Personal Information and other data or information related to the management of the PEFINDO Website. Users acknowledge and agree that PEFINDO can verify certain parties that PEFINDO deems necessary to confirm data correctness.

4. Changes and Deletion of Users' Personal Information

Users can make changes Personal Information through the PEFINDO Website independently through the "Account Settings" feature.

If the Users want to deleted Personal Information through the PEFINDO Website as mentioned above, then the Users can contact PEFINDO Contact Center as mentioned in number 6 below. The Users cannot use the same email address to register again on the PEFINDO Website.

5. The Update of Privacy Policy

This Privacy Policy may be changed and/or updated from time to time without prior notification. PEFINDO recommends that Users carefully read and check this Privacy Policy page from time to time to find out about any changes. By continuing to access and use the PEFINDO Website, Users are deemed to agree to changes in this Privacy Policy.

6. Contact Us

In the event that Users have questions, comments or complaints regarding this Privacy Policy, please contact PEFINDO Corporate Secretary via